Reps here are not knowledgable - at all
CushS
9/14/2024
Hopefully I can help someone and save them hours of time and trouble. This part is not correct for a replacement on LG LFXS26973S. It is too small. The correct and original authentic part is ACQ89579306.
Customer service told me incorrect information and days after receiving the incorrect part Im still trying to talk to the right person to help me fix this.
Originally posted on lg.com
No, I do not recommend this product
Dangerous and fragile
CLISTMORTON
6/22/2024
My glass shattered in 1000 pieces all over my fridge and floor. Cant believe its not tempered. Now I cant find a replacement. Can you help me find one? My model number is LGC21776ST-06. It was the bottom crisper shelf the one that goes over the 3 crisper drawers. Thank you
Originally posted on lg.com
No, I do not recommend this product
Fragile Glass
247mama
5/28/2024
A small bowl fell into this bottom shelf and it shattered everywhere. This is an expensive replacement part and the design is faulty to have such fragile glass in a spot at the bottom. Im glad it was an adult in the fridge when this happened and not a child.
Originally posted on lg.com
No, I do not recommend this product
Glass Shelves are not Tempered
dott89
3/22/2024
I have LG Refrigerator LRSDS2706S. I encountered the same issue as 2 other reviewers. Its ridiculous that this glass is not tempered. I also dropped a small bowl on the bottom shelf resulting in an explosion of glass. A few months later and glass is still falling. Fortunately I was wearing shoes when the glass shattered as there were a few pieces that lodged into the sole of my shoe. Thankfully it was not the bottom of my foot. I am very disappointed in the product. I came to the site to replace the glass however I may just leave it empty or have something custom made as I now see others have had the same problem with the glass. Please LG consider making a replacement glass that is tempered before someone is injured.
Originally posted on lg.com
No, I do not recommend this product
Very Disappointed with Glass Fragility
Parand
12/12/2023
Hello I am in need of the glass for the bottom-most shelf of the model LRSXS2706S without the plastic trims around it. Could you assist me with this?
Also Im disappointed with the quality of the glass. Unfortunately I encountered a significant issue as the glass proved to be extremely fragile. A small incident just dropping a lightweight item on it resulted in the glass exploding. This created a considerable mess in my kitchen and led to an unfortunate injury to my feet.
Originally posted on lg.com
No, I do not recommend this product
Incentivized Review
Features
Quality
Value