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Energy Star Logo
4.0 | 80 Reviews

20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense

KitchenAid KRFC300EWH

Available in 3 Color(s)

color swatch Black Stainless Steel With Printshield(tm) Finish
KRFC300EBS
color swatch Stainless Steel
KRFC300ESS
color swatch White
KRFC300EWH

Features

  • ExtendFresh™ Temperature Management System
  • Interior Water Dispenser
  • Produce Preserver
  • Humidity-Controlled Crispers

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 70.125"
  • Depth: 29.375"
  • Energy Star Rated: Yes
  • Refrigerator Size: 20 (cu. ft.)
  • Fresh Food Capacity: 14.38 (cu. ft.)
  • Freezer Capacity: 5.62 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes
  • Sabbath Mode: No
  • WiFi Connected: No

See More

 
Image Feature

ExtendFresh™ Temperature Management System

Separately monitors the temperatures in the refrigerator and freezer through a sensor located in each, to help ensure fresh fruit juices don't become frozen and prawns avoid freezer burn.

Image Feature

Metal Wine Rack

provides a durable storage solution for up to four bottles of wine or 2-liter containers and can be removed for additional storage flexibility.

Image Feature

Interior Water Dispenser

provides easy access to filtered water inside the refrigerator

Image Feature

Produce Preserver

Absorbs ethylene gas emitted by many fruits and vegetables, causing them to over ripen. By removing ethylene, the produce preserver helps extend freshness.

Image Feature

Humidity-Controlled Crispers

Provide a dedicated storage option with adjustable humidity levels. They let you select the high humidity that keeps romaine crisp, or the arid environment that helps figs and apricots stay fresh.

Image Feature

FreshChill™ Temperature-Controlled Full-Width Pantry

Provides a manual temperature setting that lets you maintain the freshness of ingredients as varied as a whole salmon or large eggplants.It gives you total control over of the amount of cool air that enters the drawer.

Image Feature

Automatic Ice Maker

ensures a constant supply of ice on hand at all times for entertaining and everyday use.

Image Feature

Max Cool

Lets you use the touch of a button to drop refrigerator temperature to the coldest level, helping to chill groceries, beverages or ingredients for serving. After 24 hours, the temperature will automatically be restored to the previous setting.

Image Feature

LED Lighting

Uses less energy than incandescent bulbs. Multiple lights are purposefully placed throughout the refrigerator and freezer, making it easy to find items at a glance.

ExtendFresh™ Temperature Management System Separately monitors the temperatures in the refrigerator and freezer through a sensor located in each, to help ensure fresh fruit juices don't become frozen and prawns avoid freezer burn.

Metal Wine Rack provides a durable storage solution for up to four bottles of wine or 2-liter containers and can be removed for additional storage flexibility.

Interior Water Dispenser provides easy access to filtered water inside the refrigerator

Produce Preserver Absorbs ethylene gas emitted by many fruits and vegetables, causing them to over ripen. By removing ethylene, the produce preserver helps extend freshness.

Humidity-Controlled Crispers Provide a dedicated storage option with adjustable humidity levels. They let you select the high humidity that keeps romaine crisp, or the arid environment that helps figs and apricots stay fresh.

FreshChill™ Temperature-Controlled Full-Width Pantry Provides a manual temperature setting that lets you maintain the freshness of ingredients as varied as a whole salmon or large eggplants.It gives you total control over of the amount of cool air that enters the drawer.

Automatic Ice Maker ensures a constant supply of ice on hand at all times for entertaining and everyday use.

Max Cool Lets you use the touch of a button to drop refrigerator temperature to the coldest level, helping to chill groceries, beverages or ingredients for serving. After 24 hours, the temperature will automatically be restored to the previous setting.

LED Lighting Uses less energy than incandescent bulbs. Multiple lights are purposefully placed throughout the refrigerator and freezer, making it easy to find items at a glance.

ENERGY STAR® Qualified products conserve energy by exceeding minimum federal energy efficiency.

Features

  • ExtendFresh™ Temperature Management System
  • Interior Water Dispenser
  • Produce Preserver
  • Humidity-Controlled Crispers
  • FreshChill™ Temperature-Controlled Full-Width Pantry
Dispenser
Dispenser Type Interior Water Only
Types of Ice Cubed
Dispenser Options Filtered Water
Description
Refrigerator Type French Door
Configuration
Installation Configuration Freestanding
Door Style Configuration French Door
Refrigeration Configuration Refrigerator
Certifications
ADA Compliant No
ULe Environmentally Preferred Certified Passed 60 point AHAM (Association of Home Appliance Manufacturers) Sustainability Standards
Energy Rating (kWh/year) 563
NSF/ANSI/CAN 61 Q ≤ 1
Energy Star® Qualified ENERGY STAR® Qualified
Prop 65 Standard
CEE Tier Tier I
UL Yes
Refrigerator Compartment
Liner Finish White Glossy
Pantry Drawer Yes
Door Bins 1 Dairy,2 Fixed Gallon,3 Adjustable Full-Width
Number of Interior Shelves 5
Conventional Shelves 1 Fixed Full-Width Glass
Spill-Proof Glass Shelves 4 Adjustable Half Width
Shelf Supports Cantilever
Non Climate Control Drawers None
Refrigerator Lighting LED
Deli Drawer No
Temperature-Controlled Drawers 1 Full Width Pantry
Supplementary Containers N/A
Dimensions
Cutout Height Min(IN,inches) 69
Height To Top Of Cabinet(IN,inches) 68 7/8
Carton Width(IN,inches) 38 1/2
Width(IN,inches) 35 3/4
Height To Top Of Door Hinge(IN,inches) 70 1/8
Height(IN,inches) 70 1/8
Carton Depth(IN,inches) 33 1/2
Carton Height(IN,inches) 72 3/4
Gross Weight(LB,pounds) 350
Exterior
Door Style Contour
Cabinet Color White
Handle Type Reach Through Handle
Door Finish Smooth
Cabinet Finish Textured
Handle Material Metal
Base Grille Color White
Door Color White
Hidden Hinge Yes
Handle Color Stainless Steel
Number of Doors 3
Filters
Produce Preserver Yes
Fresh Flow Air Filter Included No
Water Filter Location Interior
Water Filter Part Number EDR4RXD1
Details
Cooling Type Single Evaporator
Counter Depth Yes
General
ExtendFresh Temperature Management System ExtendFresh Temperature Management System
Humidity-Controlled Crispers 2 Half-Width
Accessory Relationships Yes
FreshChill™ Temperature Controlled Full-Width Pantry FreshChill™ Temperature Controlled Full-Width Pantry
Width Doors Open 90 Degrees 43.125
Adjustable Spill Resistant Glass Shelves Adjustable Spill Resistant Glass Shelves
LED Lighting LED Lighting
Produce Preserver Produce Preserver
Controls
Control Lockout No
Water Filter Indicator/Reset Yes
Air Filter Indicator/Reset No
Control Location Interior Up Front
Control Type Electronic
Max Cool/Fast Cool Yes
Automatic Defrost Yes
Door Ajar/Open Alarm Yes
LCD Touch Screen No
AHAM Volumes And Shelf Area
Freezer Volume (Cu Ft) 5.62
Electrical
Volts 120
Amps 15
Hz 60
Compatibility
Connectivity No
Works With No
Icemaker
Icemaker Location Freezer
Icemaker Factory Installed
Freezer Compartment
Freezer Drawer/Basket 1 Full Width Lower Wire,1 Full Width Upper Wire
Freezer Lighting LED
Freezer Number of Shelves 0
Freezer Compartment Type Slide-Out Door 2 Tier
Freezer Door Type Pull-Out
Freezer Shelves None
Freezer Door Bins No

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 70.125"
  • Depth: 29.375"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 20 (cu. ft.)
  • Fresh Food Capacity: 14.38 (cu. ft.)
  • Freezer Capacity: 5.62 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.0 out of 5

77% of reviewers recommend this product.

4 Stars

2nd time was a charm

Vinniechick 11/23/2019

First one was a lemon. The icemaker stopped producing after about a month and after 3 attempts to fix, the retailer traded it out for one that works. At least so far.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Beautiful and sleek

MarcelJC 11/12/2019

I love my new refrigerator. SO easy to open all doors. It's a dream!
Originally posted on Kitchenaid.com

Yes, I recommend this product

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4 Stars

So far, so good

providence buyer 11/7/2019

The fridge was just delivered 2 weeks ago, so I can't give a reliability review. I can say it's attractive and I love the shallow depth, as my kitchen is small. The only odd things about the interior design are 1. you have to open both doors to access the contents of the lowest drawer. I don't see how that's energy efficient. 2. the glass shelves do not extend all the way to the back of the fridge, which means small items can slip down, or larger items can tip backwards. I assume, hopefully, that's so air can circulate. Otherwise, it's a pain.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Spacious and Nice looking

Gloria in CC 11/1/2019

My new KitchenAid refrigerator is spacious with convenient access to ice maker and filtered water.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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5 Stars

Amazing features!

Ashstl85 10/25/2019

We bought this to go along with the rest of our white appliances and I'm glad we did!
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Great features

Jerry38 10/24/2019

Like the counter depth . Found out yesterday an alarm will sound if door is left open . Good ice maker and water dispenser. Only had one issue . The handle on freezer door was loose after delivery men left. Husband tightened but feels loose again . Otherwise great purchase.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

frost

TerrieMc 10/17/2019

We bought this refrigerator in late June for our new home. We had owned KitchenAid appliances in the past and had been happy with them. After we moved into the house we noticed frosting around the ice maker and assumed we were not getting the door closed properly. We began paying attention and noticed no problem with the closure. We contaced the dealer and a technician was sent. He leveled the refrigerator and replaced the seal in the freezer door. That was a month ago and the frost buildup is worse than ever. We are very disappointed.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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3 Stars

Love the Frig But

Mrs. D 123 10/3/2019

I have had this frig for over a year. I love it. I went to clean the freezer and found out that you cannot remove the drawers without taking the drawer front off. There is not way to clean the bottom of the freezer unless you are a contortionist. I also found out the dividers are not adjustable. A little disappointed, reason for 3 star rating.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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5 Stars

Good design and handsome appearance

Dan H 10/1/2019

We bought this to replace a 15-year old unit. It is less deep and protrudes less into a walkway from our kitchen into a pantry area. We also have a similar unit in or other home for over 8 years and have been happy with the features.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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5 Stars

Looks great!

Dood 9/30/2019

Delivered last Monday and looks great in my kitchen. Even the grandkids commented.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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1 Stars

Freezer door handle fell off within 3 months

zhardin20 9/24/2019

Great fridge on the inside but handles are poorly made. When the person delivered the fridge, we noticed the freezer door handle was a little loose. He ensured us that is how they are supposed to be (red flag). Eventually the handle came all the way loose and detached from door - scratching the freezer paint on the door. Also, the tabs on the Fruit and Veggie drawers are terrible. The drawer constantly gets stuck on them making us pull the drawer as hard as we can to get them unstuck.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Love my fridge

Remodelmomma 9/5/2019

I switched from stainless and couldn't be happier!!! I was sick and tired of the fingerprints and smudges on the stainless. The white finish on this fridge is smooth and beautiful (not like the old timey white fridges of the past). I had a Viking with the same exact features and configuration, so I like that... it's something I'm used to... The ice maker is also very efficient. I've had the fridge for over a month. It was expensive and I typically get buyers remorse...but not this time. I'd buy it again! It looks amazing in a white kitchen!
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Disappointed

Nunzieda 8/28/2019

I've owned this fridge for just over a year now and have only one complaint, the stainless doors have numerous dents in them. I called and had a service man out immediately after it was delivered but was told that's the way they all are. A second service man told me corporate would just say I damaged them so there's nothing he can do! The ones on display at the stores don't look like mine so I don't believe that's how it is suppose to be. Makes me sick every time I look at it.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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3 Stars

Looks good, but it has had serious issues.

Kerry S. 8/27/2019

I bought the prior version of this fridge (the KRFC300ESS01) three+ years ago and within the first year had to have the stainless steel doors replaced because they rusted. Now, the logic board in the control unit has broken, and we are expected to pay almost $500 to have it fixed. Fridges are supposed to last 30 years, not 3. Very disappointed :(
Originally posted on Kitchenaid.com

No, I do not recommend this product

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4 Stars

Enjoy the counter depth good design

Barbara1108 8/12/2019

wish there was a way to align the the doors, Right door is a bit higher and the service people don't seem to have a way to fix it
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Exactly what I wanted

Lalala 8/12/2019

I love this fridge! The handles have a great texture, there is plenty of space for all the things but because it's countertop depth, I can reach everything and not loose things in the back. So happy.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great Quality

Linda28 7/29/2019

I just love my new refrigerator. It has more room in the refrigerator section.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Good basic refrigerator!

Irishdude 7/28/2019

We bought this refrigerator a couple of months ago and it has performed well. We purchased counter depth because of space limitations. The storage capacity is adequate because are only 2 of us.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

CUT OUT SPECS ARE WRONG

DOLMOSS 7/26/2019

GOOD INFORMATION MAKES FOR A BEUSTIFUL INFORMATION
Originally posted on Kitchenaid.com

No, I do not recommend this product

5 Stars

Works great

rkestro 7/22/2019

Identical on the inside to Maytag I bought 15 years ago- hope it last as long
Originally posted on Kitchenaid.com

Yes, I recommend this product

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5 Stars

Just what we wanted.

Chippy 7/18/2019

We love it! The ice is in the freezer where it should be without taking up room in the fridge part. The counter depth is great. I no longer lose food on the back of the shelf. The bright interior light is so helpful. It runs quietly. It was difficult to find a white fridge that also had the features we wanted, so we're very satisfied. The delivery men were very capable and pleasant.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

perfect for our kitchen

jon0316 7/2/2019

We bought this because it was counter depth and we wanted French doors that opened less widely into the kitchen.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great refrigerator.

foreman 6/20/2019

Wonderful refrigerator, it replaced the same older 1 door model and we are glad we stayed with KitchenAid.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Perfect Design

Captain1687 6/3/2019

We needed a counter depth refrigerator with french doors, bottom freezer, and no ice/water dispenser on a door. We also required a high capacity ice maker in the bottom freezer on a pullout shelf. This KitchenAid was exactly what was required. The only drawback is that it was quite noisy at first and needed a service call the first week.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Features

Allnamestaken 5/28/2019

Love the interior water dispenser. Only negative is the doors are not level.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

Poorly made for the price

Alexnv 5/21/2019

This fridge looks great. That is about all that is good about it. We had the fridge for a month and the ice maker has been replaced. It was incorrectly installed during manufacturing so that it was not level causing water to overflow the ice maker and flood the freezer with water. Frozen on the rails of the freezer rendering it impossible to open the freezer. The freezer drawers are cheep baskets so things constantly fall through. The refrigerator drawers are cheep plastic and you feel like you will break them. They do not slide well. We have a kitchen aid double over, induction stove top and hood. I am so disappointed with this refrigerator.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

Fits My Space

bersy50 5/9/2019

The counter depth fits well. Makes lots of ice. Water dispenser runs very slowly.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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5 Stars

Just the right size!

Gram9 5/3/2019

Loving my new fridge. Plenty of room! Inside water dispenser is a plus!
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Just love it!

RosemarieE 4/29/2019

I've been waiting for this this refrigerator for over a month and was happy to finally have it installed. The ice maker and water dispenser are what makes this refrigerator extra special. I love the double door refrigerator feature as I don't have to open both doors just to retrieve what I need. The size of the ice cubes is perfect too! So far, I just love it.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

Don't Buy

Wiser now 4/25/2019

I bought this in October or November 2018 and after 2 service calls we returned it and bought a different brand. Produce in Tupperware in the "panty drawer" kept freezing even after they replaced a part that the repairman said had been frequently causing this problem in this model.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

Ice

MarshaS 4/8/2019

I have had my refrigerator for 2 1/2 years. I get tired of retrieving ice from the floor of the freezer or even the kitchen floor. You have to stand on your head to get it off the freezer floor. Maybe a deeper pan would have helped. But love the indoor water dispenser.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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4 Stars

Same featers as our oud maytag

1xcanuck 4/2/2019

Purchased this because the old fridge would heat up intermittently and two repair techs were unable to determine why. The freezer drawer is strange as it opens more on the left than on the right. The KitchenAid tech said that this is how the new fridges are designed. Otherwise so far so good.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Classy

Mickers 3/26/2019

I can't say enough about our fridge. The glass shelves to the rubber bottoms on the cubbies it's all quality. The inside filtered water dispenser is probably my most favorite part. Bright light and incredible handles to open.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Beauty and function

Magoo 3/19/2019

Sure beats the LG I had to throw out. Needed service after install and superb technician corrected issue in 15 minutes.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

great unit

Nanook4 3/9/2019

Good moisture and temperature control. I like built-in thermometer for each compartment
Originally posted on Kitchenaid.com

Yes, I recommend this product

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5 Stars

Compact but very easy to store items

Shonet10 2/18/2019

I bought about 3 weeks ago and love it. It fits in my kitchen well and still holds all my refrigerator items that I had in my last bigger refrigerator
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Love it!

MawMaw Ayay 2/12/2019

Replaced my side-by-side with this French door refrigerator and I am loving all the space it provides. The drawers seem a bit flimsy compared to my previous refrigerators. Overall I am glad I purchased it.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

simple to use

kevinpm 1/29/2019

love the ease of use, and stylish appearance. great ice maker
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Yes, I recommend this product

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4 Stars

Classy Clean appearance

leebaby 1/18/2019

Purchased this 2 weeks ago and very happy that I ordered counter depth to maintain a clean galley look in my kitchen. At first I had reservations about the cubic feet as I had downsized on such buying this model. But there is more than enough cubic feet for hubby and myself. It also forced me to enchance my shopping habits because I admittedly over bought with our previous refrig which had a larger cubic imprint...and I tossed out a lot a spoiled vegetables in particular....lol. Ice machine works well although it is an adjustment to acquire such with its location in the bottom freezer. Also an adjustment to obtain water as it is located within the refrig itself. Lastly the ice maker is much noisier than our previous refrig of a different brand. The vegetable and fruit drawers seem to be triggered slightly open when one accesses the drawer underneath. I think that is a feature Kitchen Aid needs to address. So far so good. Will know more as time goes by so recommendations are based upon 2 weeks only.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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5 Stars

It works

DrElbie 1/14/2019

We went into the appliance store with an open mind. We knew what we wanted to pay or were willing to pay and we got what we wanted with features that work for us. Not really hot on the freezer but we can live with the layout. Not the best for us.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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3 Stars

Defective exterior

Seaguy 1/11/2019

I bought this early 2017. One panel of the stainless steel exterior is spontaneously corroding. There were no nicks or spoils to cause this. Just low quality stainless steel. Of course, the warranty on these is so short, there isn't anything to be done.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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4 Stars

Looks great in new kitchen

TimmyV 1/5/2019

Refrigerator is exactly as advertised in product description. Fits perfectly and runs quietly.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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5 Stars

Very Quiet

Jeannie in CT 1/5/2019

We purchased this model after a very dissatisfying experience with two other models of a different brand. What a difference! Quiet! Versatile! Convenient to use! We get numerous comments from guests about the design of the handles, how nice they look! Overall this is a great model and I wish we had purchased this first!
Originally posted on Kitchenaid.com

Yes, I recommend this product

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4 Stars

New purchase

HoyaJim 12/30/2018

We just got this fridge about 60 days ago. We like it a lot - roomier than we thought, a wine rack that doesn't hamper space needed for other storage. Only negative -- the drawers are flimsier than we'd like -- not as sturdy as our previous fridge.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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3 Stars

I'll Get Used to It

wildflower 12/30/2018

I had to buy this in a hurry because my old refrigerator died. I did not want a water dispenser in the door, so this limited in my choices.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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4 Stars

Dandy fridge

ClaudeStephane 12/28/2018

User friendly, with 1 exception. Button to operate cold water dispenser, should be below spout, so can be used with 1 hand. Probably the next model
Originally posted on Kitchenaid.com

Yes, I recommend this product

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4 Stars

Nice looking French door style!

Upbeatlady 12/28/2018

I bought this 3 months ago and had to have a repair call within 2 months. Every time the filter ran at the top of the refrigerator, it sounded like an old Model T starting up. It was replaced, and the product is running fine now. I like the configuration, but I wish the drawers were a little more substantial in how they pull out.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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1 Stars

Awful product and customer service

Greg_Rickbeil 12/4/2018

I bought this fridge less than one month ago. The fridge has stopped cooling below 60 F. The freezer still works but the fridge portion is completely useless. I contacted kitchenaid over a week ago for a fix. I was first told by Monday at the latest. It's now Tuesday and no word on a fix time. The latest I was told is they have no control over the independent contractor they hire for the fix and have no idea when it will be fixed. Kitchenaid has been no help at all in getting my fridge fixed. Appalling customer service on top of a poor quality product.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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1 Stars

Disappointed

VerymuchDisappointed 11/3/2018

Purchased 8 months ago. Have had 3 service calls already. The seal on the Freezer door did not seal properly as it had come away from the door. We have been waiting over 4 months for the new replacement part. Still no idea when it will be repaired. We also wrote a letter to the Customer Experience Department over 2 months ago and still are waiting for a reply. Disappointing service.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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3 Stars

Conflicted

Lynne3h 10/11/2018

After the installers left and I unpackaged the wrapping i identified a dent in the lleft door. Also water and ice stopped working after they left. It took two additional service calls to fix the water, and I have to wait 4 to 6 weeks for a replacement door. I also had to argue for the water repair, as they said i advised them one day after the 48 hour grace period. It was the weekend!!! I like the refrigerator but delivery and service has not been customer friendly. As a side note, the second serviceman was very nice and helpful.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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